Ayush Maskey is a Customer Relationship Manager at Alaya. This story tells of his intention to return to home country and the impact he had once he did.
I left Nepal with a hunger. A hunger for knowledge, for experience, for a life I couldn’t yet imagine. Australia served as the stage where I brought my dreams to life. I went there to study information systems and experience a culture vastly different from my own. I wanted to see how far I could stretch, how much I could learn. Over a decade, I threw myself into every opportunity that came my way. From the early mornings spent crafting the perfect cup of coffee to the late nights behind a bar, from the challenges of customer service to the thrill of closing sales, from the intricacies of IT projects to the responsibilities of managing stores. Each task, every difficulty, made me better.
When the time came, the decision to return to Nepal was like standing at the edge of a cliff, knowing I had to jump but not knowing if I’d fly. The pull of home, of family, became a beacon, which grew brighter as the world grappled with the uncertainty of a pandemic. The thought of extending my stay abroad lingered, but the call of familial commitments and the comfort of home soil grew too strong to ignore. Transitioning back to Nepal wasn’t easy. The years away had taught me to value individualism, a stark contrast to the communal culture of Nepali society. Fortunately, the advancements in digital services helped ease the transition, but adapting to life’s pace and how people interact back at home took real work.
Despite these hurdles, my return to Nepal marked the beginning of a chapter filled with accomplishments. The Manager’s Trainee program forged me into a leader, ready to take the helm of the Customer Relationship Team. I led us past our targets to new highs. Winning the “Calmer Of Storm – Leadership Award 2023 – Mortgage Division” showed the change I could bring to Nepal’s work scene. A 95% completion percentage in the Customer Relationship Department wasn’t just a stat, it showed that the lessons I learned abroad could have a positive impact at home.
My story goes beyond professional wins, however, it’s about the strength in returning home. It’s about adapting, growing and making an impact. I brought back experiences, skills and fresh views to make a real difference. I am proud that I have a chance to give back, change and succeed where it all started.
Discover a fulfilling career at Alaya, where your skills and ambitions will flourish in a supportive environment.
Alaya: Where Heart Guides The Way
We’re not just another company in the home loan industry. Alaya is where you can give your heart, shine brightly, and grow professionally. When you work at Alaya, it’s a nurturing environment for personal and career development. Our core purpose, “Heart,” defines our commitment to our customers, employees and the society in which we operate.
From Heart, we derive our three core values: Passion, Care and Oneness. Let’s explore what our purpose and each of these values means to us and who we are as a team.
Heart: Our Guiding Light
“Heart” is more than a word; it’s our guiding star, illuminating every path we walk. It’s about connecting with people on a deep, emotional level. Our customers, clients, employees and the community are the heart of all our activities. We understand that by putting people first, we create lasting relationships and meaningful impacts.
Care: Empathy In Every Act
“Care” is more than just a word to us; it’s a practical and logical value that we embrace wholeheartedly. It is a commitment for us.
We go above and beyond to nurture our employees. We’re not here to delegate tasks, we’re here to nurture your growth and success. When you work with us, you can trust that we’ll support you every step of the way. We care about your professional development and personal fulfillment.
Passion: Ignite Purpose, Spark Success
We are a team of passionate individuals. Our shared passion for people, lifelong learning and personal growth drive us to excel in everything we do.
We’re not just looking for employees, we’re seeking individuals who are eager to fuel their passion and bring their unique talents to the team. When you join Alaya, you become a part of a group that’s dedicated to providing the highest level of service to our customers and clients.
Oneness: In Unity, We Flourish
We believe in the power of oneness at Alaya—the idea that the whole is greater than the sum of its parts. When you join our team, you become an essential part of a collaborative force. We work together, leveraging our collective expertise to create a better world for all. Your unique skills and perspective will contribute to our shared success.
Here at Alaya, our values aren’t mere words on paper, they’re the foundation of who we are and how we operate. Care, Passion and Oneness are not just buzzwords, they’re the essence of our commitment to our employees, stakeholders and the community. When you choose Alaya, you’re choosing an employer that understands the true meaning of these values and is dedicated to helping you shine in every aspect of your journey. Let’s embark on this journey together because when hearts align, greatness happens.